EXCHANGE AND RETURN POLICY
At EWELRY&CO., customer satisfaction is our top priority. Products purchased at www.ewelryco.com can be returned or exchanged online within 30 days from the delivery date.
Please note that shipping and bank handling fees from your original order will not be refunded.
During the holiday season, the return and exchange period may be extended.
ONLINE EXCHANGE AND RETURN
If you wish to return your products online, please fill out the contact form on our website or email us directly at info@ewelryco.com, providing your order number, product details, and reason for return or exchange.
- For returns, a fixed shipping fee will be deducted from your refund.
CONTACT US
If you have any questions, feel free to contact us:
Email: info@ewelryco.com
Live Chat (available on our website)
WHATSAPP (Text messages only): (+31) 6 29 35 58 67
We are available 24/7 to assist you.
IMPORTANT INFORMATION
- We accept only unworn, unused, and undamaged products, accompanied by the original We packaging and tags.
- We is not responsible for any loss during transportation.
- Personalized products cannot be returned or exchanged.
We look forward to seeing you again at www.ewelryco.com !